Net promoter score (NPS)

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The Net Promoter Score (NPS) form template is a market research tool that assesses responders' likelihood of recommending a company, product, or service to a friend or colleague. This form helps businesses measure customer satisfaction and identify potential promoters and detractors.

NPS assessment: Collect responders' answers to calculate the Net Promoter Score and identify promoters, passives, and detractors.
Customizable questions: Tailor survey questions to gather specific insights into customer satisfaction and recommendations. Ask a custom follow-up question based on the responder's score in the first question.
Custom design: Customize the form's appearance to match your business branding and design.

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